International Aid With a Big Impact

MedWish Medworks works alongside healthcare facilities and medical missions across the globe to provide international medical aid where it’s needed most. Since our founding, we’ve shipped life-saving supplies to recipients in 115 countries—from individual items to full 40’ cargo containers.

Apply For Aid
Donate Supplies

How to Apply For International Aid

All recipients must meet our eligibility criteria and submit an application.

Once your application has been accepted, a member of the MedWish Medworks team will contact you to build a customized request list based on your needs and the item's availability.

Our inventory is constantly changing; we cannot guarantee that requested items are in stock but we can help provide you with more information about their availability. 

Please note: MedWish Medworks does NOT carry pharmaceuticals, food, office furniture or clothing.

Delivery Options

  • Hand-carried shipments are best for smaller projects, like medical mission trips or situations that may require a more immediate response. This method of transport can range from a small box to several suitcases and allows individuals or groups to take only what they need and check it with their luggage.

    Recipients must make an appointment if picking up supplies at the MedWish Medworks Warehouse. Please call 216-692-1685.

    Please note: To receive a hand-carried shipment, you must have a contact at your international destination who can provide a wish list of needed items for humanitarian/charitable health care. MedWish Medworks does not provide coordinating services between travelers and potential recipients.

  • MedWish Medworks has the ability to fulfill wish lists for larger projects, like outfitting clinics or hospitals. Our warehouse staff can pack shipments ranging from a single pallet to a fully-packed, ready-to-ship 40’ shipping container. 

    Please note: Recipients of MedWish Medworks supplies must coordinate their own shipping and customs arrangements. If you are new to overseas shipping, we may be able to refer you to resources for more information to help with the process.

Eligibility Requirements

  • Must be a recognized nonprofit organization using supplies for international relief/health care to serve the poor in developing countries.

  • Must not use donated surplus for sale or as a means for profit.

  • Must have representation both from a 501(c)(3) U.S.-based nonprofit contact as well as a contact in the destination country.

  • Must demonstrate ability/commitment to paying MedWish Medworks’ processing and handling fee. (Please review Financial Responsibility section for more information.)

  • Must be an active participant in organizing shipping and customs.

  • Must provide timely and detailed feedback once a shipment is received.

  • Must demonstrate a commitment to serving all people regardless of age, race, gender, sexual orientation or religious beliefs.

Recipients are not charged for the medical equipment and supplies that MedWish Medworks provides. Processing and handling fees still apply based on the scale of the order, not the commercial or intrinsic value of the item(s). Because of the ongoing support of various individuals, corporations, and foundations, we are able to reduce these fees to a portion of the costs.

No payment is due at the time of application. A 50% non-refundable deposit is due prior to packing list assembly with remaining fees due prior to shipment. Shipping costs are in addition to the processing and handling fee.

Payment Options

The following payment options are available: U.S. check, credit card (AMEX, Visa, MasterCard, Discover), or wire transfer.

Financial Responsibilities

Processing & Handling Fees

Freight Shipments Processing & Handling Fee
Denton Shipment $45,000 $12,000
40' Container (~20 pallets) $22,800 $10,000
20' Container (~10 pallets) $11,400 $5,000
Full Truck Load (FTL) $14,800 $5,000
Pallet (4'x4'x6') $1,100 $750 / $500 for self-pack
Hand-Carried Shipments Processing & Handling Fee
Packed by MedWish Staff $4.00 / lb.
Packed by Recipient $2.00 / lb.

Application Process

Partners who have worked with MedWish Medworks in the last five years may reach out to our staff directly to arrange additional shipments.

If you’re new to MedWish Medworks, you’ll need to complete an application. Before applying, please gather the following information:

  • Contact information for the overseas beneficiary to which supplies will be delivered

  • Contact information for U.S. organization requesting supplies. Must provide 501(c)(3) Letter of Determination.

  • Project and organizational information to accurately describe the needs your requested items will be serving

  • Contact information for medical professional responsible for developing the wish list

  • Your wish list of items you are requesting from MedWish Medworks

US-based sponsoring organizations are required to fulfill the following:

  • Verify the legitimacy of the operations of the in-country recipient and the appropriate usage of the supplies.

  • Serve as a point of contact for logistical and operational purposes.

  • Be listed as the Shipper of Record on shipping documents.

  • Take financial responsibility for any costs incurred during the shipping process.

Timeline

Hand-Carried Shipments: 2-4 weeks

Freight Shipments: 8 weeks

Expedited shipments will be considered on a case-by-case basis and may be assessed a rush fee of 25%.

Follow Up Requirement

All recipients are required to report back to MedWish Medworks within 60 days of arrival of the shipment to its final destination.

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