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VOLUNTEER SUPERVISOR

POSITION
Volunteers and the flow of the supply chain of medical supplies are critical to the success of MedWish International. Annually, roughly 3,500 volunteers visit MedWish to sort, pack, and process donated items in order to make them available for shipments as international humanitarian aid. The Volunteer Supervisor will sort and process supplies to ensure the timely flow of the MedWish supply chain and oversee sorting projects for volunteers. In addition to producing sorted product and leading those volunteering, the Supervisor will help create and improve the general volunteer experiences at MedWish. This position reports to the Director of Operations.

CORE RESPONSIBILITIES AND TASKS: (The following are not designed to contain or be interpreted as an exhaustive list of all duties, or responsibilities required of employees assigned to this job. Management retains the discretion to add to or change the duties of this position at any time.)

Volunteer Supervision and Sorting
– Work with the Director of Operations, along with other identified members of the Operations staff, to improve and increase the amount of overall sorting.
– Assist with, and supervise, volunteer groups involved in all levels of the supply sorting and processing stages.
– Engage with and supervise the work of interns, individuals, large groups as they sort and process medical supplies.
– Understand and enforce MedWish’s sorting policies with the ability to accurately educate volunteers and staff.
– Under the direction of the Director of Operations, perceive, anticipate, and prioritize sorting needs/ projects.
– Assist with set up and cleanup of sorting projects for general volunteers.
– Sort medical supplies through both the gross and fine sorting process alongside volunteers and independently as needed.
– Maintain the bulk supply areas both with the assistance of volunteers and independently.
– Assist with mission critical projects, special events, the inventory audit, and other organizational needs.
– Maintain a clean warehouse and assist with facility maintenance and cleaning needs as requested.
– Exhibit conduct that reflects MedWish’s core values.
– Follow MedWish’s health and safety protocols and standards, and promote a safe and productive work environment for all staff, volunteers, and visitors.

REQUIREMENTS
– Strong English verbal and written communication skills.
– Willingness and ability to pay attention to detail.
– Strong organizational and time management skills.
– Excellent people skills and the ability to work with diverse stakeholder populations.
– Outgoing and patient demeanor.
– Precision and strict adherence to procedures.
– Ability to work up to 3 Saturdays a month during volunteer sort events and possible evening/Sunday hours.
– Wear flat, closed toe shoes.
– Must be able to sit, stand, and see on a constant basis.
– Ability to lift at least 50 pounds.
– Ability to work on your feet for an extended amount of time (6-7 hours per day)
– Must be able to bend, carry, reach, push, and pull on a frequent basis.
– Ability to succeed in a fast-paced, non-traditional work environment.
– Ability to work in a dusty and potentially hot or cold warehouse environment.
– Medical background helpful, but not required.
– Multi lingual helpful, but not required.
– Strong computer skills (email, Internet research, Microsoft Office programs, and Google apps).
– Must pass a background check and drug screen.
– GED or High School Equivalence.

JOB TYPE: Hourly, Non-Exempt
SCHEDULE: Tuesday – Friday from 9am-3:30pm | Saturdays (2 per month) from 8:30am-12pm | Additional hours may be available/scheduled on occasion for special events.

To apply, please send your resume to blatz@medwish.org and complete MedWish’s online employment application.