MedWish Staff

Executive Staff

Carolina Masri

Executive Director 

Carolina Masri, Executive Director, joined MedWish’s team in August 2015 after moving to Cleveland from Miami, Florida. Carolina oversees the heads of the different departments, including, operations, marketing, program development, volunteers, and fundraising. She was born in Venezuela and has been in the nonprofit world for the past 10 years. Her last non-profit journey was with ALSAC/St. Jude Children’s Research Hospital. In 2014 she was recognized as one of the 25 most powerful women by People en Español, and in 2019, she was recognized and featured in Crain’s Cleveland Business “Notable Women in Nonprofits”. Carolina currently serves on the board of directors of Business Volunteers Unlimited (BVU). She is fluent in Arabic and Spanish.

Britta Harman Latz

Associate Executive Director

Britta Latz joined the MedWish team in November 2015 as the Director of Business Operations. In March 2018, she transitioned into the role of Associate Executive Director. In this role, Britta oversees business operations , included finances and human resources, and also works with the MedWish team on the internal operations of the MedWish warehouse. In addition to these two roles, Britta served as a summer intern at MedWish in 2009 and 2013, and volunteered on many occasions before joining the staff. Britta has a Master’s degree in Diplomacy and International Commerce with a focus in international development, a graduate certificate in global health, and a Bachelor’s degree in French and Religious Studies.

Staff Members

Jennifer Buck

Humanitarian Aid Program Manager

Jennifer Buck started in November 2017 as the Inventory Specialist at MedWish. In April 2018, she transitioned into the role of Humanitarian Aid Program Manager. Jennifer works with all of our humanitarian aid recipients, and oversees our reprocessing and alternative recycling programs. Jennifer comes to MedWish with over 14 years of inventory experience, most recently serving as an Operations Manager for over eight years at Staples Office Supply. Jennifer has a Bachelor’s degree from SUNY Stonybrook in Environmental Studies, with a concentration waste management. Outside of work, Jennifer is an avid hiker, crafter, and reader.

Daniel Cook

Reprocessing & Sorting Associate

Dan joined the MedWish team in June 2018. In his reprocessing role, he works to increase the amount of supplies prepared for and shipped to MedWish’s reprocessing partners and to increase the overall sorting of supplies at MedWish. Dan is a nonprofit administration student at Cleveland State who has gained an interest in local nonprofit organizations helping not just greater Cleveland, but on a global scale as well. Outside of work, he enjoys the local food, art, cultural, and music scene that Cleveland has to offer. He also loves meeting new people and engaging with the community whenever he has the chance.

Celena Crytzer

Advancement Assistant

Celena Crytzer joined the MedWish team in June 2019 as the Advancement Assistant. In this role, she provides administrative support to the Advancement and Financial Department, participating in all fundraising activities including donor relations and special events. Prior to joining MedWish, Celena held roles in Social Services, Human Resources and Office Management. She has a Bachelor’s Degree in Family & Consumer Studies from Kent State University. Outside of work, Celena enjoys reading, traveling, running and spending time with family and friends.

Jacob Dzierwa

Inventory & Humanitarian Aid Associate

Jacob joined MedWish in August 2019. Jacob graduated from John Carroll University in May 2018 where he majored in International Relations and minored in Peace, Justice, & Human Rights. In his role, Jacob is charged with overseeing the MedWish inventory system and helping to prep our aid shipments that are sent to our partners. Outside of work, Jacob enjoys table top and video games, music of all types, in addition to being a world traveler. His most recent journey was to the United Nations to participate in the “High Level Political Forum on the Sustainable Development Goals”. Jacob has also traveled to Europe and Japan.

Chloe Francis

Volunteer Supervisor & Alternative Recycling Associate

Chloe Francis serves as the Volunteer Supervisor and Alternative Recycling Associate. Chloe is a recent graduate of Case Western Reserve University, majoring in Anthropology and Sociology with an emphasis on social justice and healthcare inequality. She is passionate about nonprofit work and volunteerism, and has advocated for cause in the Cleveland community such as lead poisoning prevention and fair housing. In her spare time, Chloe runs a community garden with her partner, growing vegetables for local food banks and hot meal delivery programs

Caley Haehn

Volunteer Program Manager

Caley Haehn is the Volunteer Program Coordinator at MedWish International. Prior to joining MedWish in August 2017, Caley worked at an elementary school helping kids with behavioral issues and troubled home lives. A licensed social worker, she has always been passionate about helping others in any way she can and was thrilled to join the nonprofit world when the opportunity arose. Outside of work, Caley loves to spend time outdoors.

Sakina Kapasi

External Affairs Coordinator

Sakina Kapasi joined the MedWish team in May 2019 as the External Affairs Coordinator. In this role, she focuses on establishing and strengthening relationships with stakeholders and spreading information about MedWish’s operations and programs. Prior to joining MedWish, Sakina worked in development and marketing for an affordable housing nonprofit in Greater Cleveland. She has a Bachelor’s degree in Business Administration from Washington & Lee University. Outside of work, Sakina is an avid traveler and reader who loves to cook and spend time outdoors with her dog.

Dresden Limpach

Warehouse Associate & Driver

Dresden Limpach joined the MedWish team in September 2016. In many ways, he is the face of MedWish for our hospital champions as he conducts our supply pickups in our MedWish truck and drives around much of Northeast Ohio on his routes. He also helps receive pickups into our warehouse and helps maintain the flow and storage of our supplies. Outside of work, Dresden enjoys tinkering with hobby electronics and computers. He also loves playing video games.

Tony Monaco

Facilities & Warehouse Manager

Tony is the Facilities & Warehouse Manager at MedWish. He first became involved as an intern in 2014, became an Inventory Associate in May 2015, and moved into his current position in August 2017. Tony oversees our warehouse and warehouse team, along with the inbound donations of medical supplies and durable medical equipment.

Zachary Taylor

Warehouse Associate


 Betsy Werbel

Fundraising Director, Music for MedWish

Betsy officially joined MedWish as a contractor in December 2018. During 2018, she hosted 3 Music for MedWish events in Cleveland, Chicago and Sea Bright. She also performed during MedWish’s 25th Anniversary Gala Mission Moment. In this role she works with different hosts who are willing to offer their homes or businesses for the execution of this beautiful event. She works to raise funds and increase awareness. Betsy is a proud alumni of the University of Cincinnati-College Conservatory of Music (CCM). Betsy comes directly from the Broadway company of Wicked. She has been on Broadway and in the national touring companies of Wicked and Les Miserables. Outside of work, she has been trying to find a way to combine her love for music and her passion for wanting to help people.

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